Gaming Valve

Privacy

1. Introduction


This Privacy Policy explains how Gaming Valve collects, uses, and protects your personal information when you use our gaming platform. As a Netherlands-based service, we comply with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

2. Information We Collect

2.1 Personal Information

  • Contact Information: Email address, username, and profile information provided during account creation
  • Technical Information: IP address, browser type, device information, and operating system
  • Usage Data: Games played, time spent on platform, interaction with features, and gameplay statistics

2.2 Analytics Services


We use third-party analytics providers to improve our service:

  • Google Analytics: Tracks website usage, user behavior, and performance metrics
  • Microsoft Clarity: Provides heatmaps, session recordings, and user journey analysis

3. How We Use Your Information


We process your data for these legitimate purposes:

  • Providing and personalizing our gaming services
  • Improving platform functionality and user experience
  • Sending service-related communications
  • Ensuring platform security and preventing fraud
  • Analyzing usage patterns to optimize game offerings

4. Cookie Usage and Tracking Technologies


Our platform uses:

  • Essential cookies: Required for basic functionality
  • Preference cookies: Remember your settings and preferences
  • Analytics cookies: Help us understand how you use our platform
  • Third-party cookies: Set by our analytics providers

You can manage cookie preferences through your browser settings.

5. Data Retention


We retain personal information for the duration of your account and for legitimate business purposes afterward:

  • Account information: Until account deletion plus 30 days for backup purposes
  • Usage data: 26 months (anonymized after 14 months)
  • Technical logs: 90 days

6. Your GDPR Rights


As an EU resident, you have the right to:

  • Access personal data we hold about you
  • Rectify inaccurate or incomplete information
  • Erase your personal data ("right to be forgotten")
  • Restrict or object to certain processing activities
  • Data portability: Receive your data in a structured format
  • Withdraw consent for processing based on consent

To exercise these rights, contact us at [email protected].

7. Data Security


We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments.

8. International Data Transfers


Your data may be processed on servers located outside the European Economic Area. Any transfers comply with GDPR requirements through appropriate safeguards like Standard Contractual Clauses.

9. Changes to This Policy


We may update this policy occasionally. Significant changes will be notified via email or platform announcement.

10. Contact Information


If you have questions about this policy or your data: